Triathlete Sports Reviews

I ordered because the website clearly showed it was in stock, then later got an email saying it actually wasn’t available. I needed it for training that week, so that was frustrating. The refund did come through, which is fine, but all the polished wording about availability doesn’t mean much if the stock info isn’t accurate. I’d be hesitant to order again unless I really had no other option.

I tried to place an order, but the whole experience was kind of a mess. Sizes were hard to find, some pages loaded oddly, and checkout felt clunky. It felt like the site wasn’t handled with much care, like nobody checked whether it was actually easy to use. After messing with it for a while, I just gave up

The specs were listed wrong, so I ended up getting something different from what was described. Annoying, honestly. Whoever keeps putting these listings together needs to get it together.

I ordered a few triathlon bits and expected everything to show up as selected, but one item came in the wrong size and another was a different color than what I picked. It wasn’t a huge disaster, but it was definitely frustrating when I unpacked it.

Customer service did get back to me, though it took a few days and I had to send photos to sort it out. I guess I just expected the order to be checked a bit more carefully before it was shipped

I was trying to buy a wetsuit, but the checkout kept freezing and at one point my cart just emptied itself. The payment page felt really glitchy, and I never got a clear error message explaining what was wrong. After about 20 minutes of messing with it, I gave up. if the ordering process is this buggy, it makes me wonder about the overall quality and reliability. I don’t think I’ll be ordering from triathletesports.com again.

I got my bike back mostly put together, but the shifting was off and the brakes were rubbing right away. When I tried to get it sorted, it felt like nobody really wanted to take ownership of the issue. I ended up having to bring it to another shop to get it fixed, which was frustrating.

I reached out hoping to get some solid advice on picking triathlon shoes, but the whole thing felt generic and rushed. When I asked follow-up questions, support made it seem like I was the one not explaining things well enough instead of actually helping me figure it out. I ended up more confused than when I started and just bought from somewhere else. I wouldn’t use them again

I like being able to check things out in person before buying, but in my case, the store location just isn’t very practical. It’s farther than I’d want to go, and I couldn’t really fit the trip into a normal day without it feeling like a chore.
I’m sure it’s fine if you live nearby, but for me personally, it made shopping there more of a hassle than it was worth. I ended up looking at other options because getting there just didn’t feel convenient.

My order went through without any issue, so I figured everything was fine, but then the tracking was kind of confusing. It didn’t really update much, and I kept checking it myself like, okay, is it still sitting somewhere, is it moving, who knows. I never really felt like I had a clear idea of where the package actually was until it finally showed up.

I had a problem with some gear I bought and reached out to triathletesports.com for warranty help. it took way too long to get a response, and when I finally did, it felt like I was just being passed from one person to another without anyone actually giving me a clear answer. It’s not even about the issue happening in the first place — stuff happens. It’s more about how frustrating the support process was after spending that much money. I probably wouldn’t buy from them again if warranty support is something you care about.

This just wasn’t worth it for me. I didn’t feel like I got much value out of it, and the whole experience left me feeling a bit talked down to, which made it even more frustrating.

The order itself was fine inside, so that was a relief, but yeah, the package arrived all crushed and kind of half open. Not exactly what you want to see when you paid for decent shipping. Just a bit disappointing, honestly.

I don’t mind using the site for browsing, but the account page really tested my patience. The settings felt confusing, and changing my email took way longer than it should have. Support did get back to me, which I appreciated, but their fix didn’t actually stick the first time. Overall, the site is fine, but the account side feels messy and a bit annoying to deal with.

I ordered a wetsuit and then just heard nothing for days. No update, no email, nothing. I finally had to reach out myself just to find out it was on backorder. Then the replies were still super vague, with no clear idea of when it would actually ship. Really frustrating, especially when I needed it for a race. A simple heads up would’ve helped, but instead it was just no communication, no timeline, and no real answers

Just a heads up if you're thinking about dealing with them: the customer service was disappointing. I messaged them and had to wait way too long for a response, and when they finally did reply, it didn’t really help much. I felt like I had to keep chasing them just to get a basic update. Definitely not the kind of support I’d expect.

I was charged for this, but it didn’t feel worth it. There wasn’t anything new or useful for training, just a bunch of basic stuff I already knew. I wasn’t really worried about updates or anything, I just expected to actually learn something

I tried to exchange a pair of shoes from triathletesports and it ended up being way more of a hassle than I expected. The website made it seem like the process would be straightforward, but once I actually needed help, the instructions didn’t really match up and I wasn’t sure what I was supposed to do. It took days to get a response, and by then it felt like I was just being passed around without a clear answer. On top of that, I had to pay for return shipping myself, which made the whole thing even more frustrating. I don’t think I’ll be ordering from them again.

The shop seems decent overall, but the hours just don’t work great for me. I tried stopping by after work a couple times and they were already closed, so it felt like i made the trip for nothing.
Maybe it’s fine if you’re free during the day, but for anyone working regular hours it’s inconvenient. Wish they had at least one later evening or Better weekend hours.

I checked out Triathlete Sports because I just needed some basic tri gear, but the selection was really disappointing. So many sizes were missing, so many colors were missing, and a bunch of stuff looked like it was available until you clicked on it and realized it wasn’t. It was just a lot of clicking around for nothing, over and over. Out of stock here, missing size there, unavailable again. Frustrating and felt like a waste of time. I don’t think I’d bother shopping there again.

I brought my bike in for a tune up, and it was kind of a letdown. The shifting was still rough when I got it back, which was the main thing I wanted sorted out. Also, it took longer than they originally told me, which was frustrating. I don’t know, maybe they were busy, but it just felt like nobody really gave the bike a proper check before handing it back.